The board is to afford a constitutionally sufficient, fair and orderly administrative procedure and review in connection with determinations by city authorities which involve constitutionally protected rights of specific persons which are entitled to due process protection under the 14th Amendment to the U.S. Constitution, and for which appeal procedures are not already created by other ordinances or statute.
The 14th Amendment to the U.S. Constitution - Section 1 reads:"All persons born or naturalized in the United States and subject to the jurisdiction thereof, are citizens of the United States and of the State wherein they reside. No State shall make or enforce any law which shall abridge the privileges or immunities of citizens of the United States; nor shall any State deprive any person of life, liberty, or property, without due process of law; nor deny to any person within its jurisdiction the equal protection of the laws."
The board reviews challenges to administrative decisions made by City employees, committees or commissions.
The board shall have the duty and responsibility of hearing appeals from initial determinations of administration determinations of City officers, employees, agents, agencies, committees, boards and commissions filed in accordance with 68.10 of the Wisconsin Statutes.
Contact the City Assessor at
Associated Appraisal Consultants, Inc.
Property owner's wishing to appeal their annual property assessment must file a formal objection form with the City Clerk/Treasurer prior to the annual Board of Review meeting. Objection forms may be obtained from the City Clerk/Treasurer's office at 136 North Monroe Street or downloaded here.
Thursdays: 8 a.m. to 9 a.m.
Chris is readily available Monday - Friday by phone. To reach the Building Inspector outside of regularly scheduled office hours, contact:
608.576.6371 (cell #)
The City contracts with SAFEbuilt for building inspection services.
Waterloo's great strength lies in the tremendous number of citizens who give of their time and skills to make our community a great place to live, work and play. We deeply appreciate the hard work and dedication exhibited by all who help make Waterloo a special place.
Hello, and welcome to the Waterloo City Clerk/Treasurer's website. The Clerk/Treasurer’s Office is dedicated to representing democracy by ensuring the integrity of open government and the election process by enhancing open, fair, impartial, and trusted government. The office maintains all records, legal documents, official files, and legislative action of the city in addition to duties detailed in the Wisconsin State Statutes.
Meet your Clerk/Treasurer's Office Staff
Office Administrative Assistant
Our office is responsible for the preparation of agendas, ordinances, resolutions, and proclamations for consideration and approval by the Common Council. Various licenses and permits fall under the realm of the City Clerk and are issued in accordance with state statutes and city ordinances. Our office is committed to fair and impartial administration of the election process accordance with federal law and state statutes and policy, while delivering election services that meet voter’s needs and delivered fairly, impartially, transparent and accurately. The treasurer portion of the office can not be understated as we are responsible for managing a $2.5 million dollar budget. Ensuring high quality of services while keeping property taxes as affordable as possible goes into daily decisions.
The Clerk/Treasurer’s Office ensures the preparation of legal notices for publication and posting, and also recording and filing items with various state and county agencies. The office implements the Open Records Law, while providing information to the public and performing the duties required by Chapter 62.09, Section 11 of the Wisconsin State Statutes (except paragraphs d, g, and l).
History of the Municipal Clerk and Treasurer
The municipal clerk has a long and distinguished history as a public servant, and some of the first Clerks can be traced back to Colonial Times. In fact, one of the original Clerks was the one hired by George Washington to administer his home at Mt. Vernon, Virginia. The International Association of Municipal Clerks has an excellent summary of Clerk history that can be read here.
The role of the Treasurer isn't quite as detailed, at least historically, as the Clerk, but it's origins can be traced back to the Egyptians of biblical times where Pharaoes wanted to keep accurate tax records. The Treasurer has many of the same responsibilities as it did centuries ago, but also some different ones as well. Maintaining a balanced budget, collecting and tracking of property taxes, and keeping up to date on accounting law changes are just a few of the duties the Treasurer has.
To access the City of Waterloo searchable municipal code click here. If you'd like to see the official municipal code, it is available in the Clerk/Treasurer's office during regular business hours, Monday - Friday 8:00 a.m. to 4:30 p.m.
(1) Strategically located between the Madison and Milwaukee.
(2) Small town charm at an affordable price.
(3) Abundant outdoor recreational opportunities.
(4) Great schools - both public & private.
(5) Businesses benefit from low cost utilities, a results-based municipal partnership and a skilled workforce.
• ECONOMIC DEVELOPMENT STRATEGIC PLAN - IMPLEMENTATION (November 2017)
• DOWNTOWN FACADE GRANT AND INTERIOR BUILD-OUT PROGRAM (March 2017)
• 2016 MARKET ANALYSIS (March 2016)
• 2016 TAX INCREMENTAL FINANCING ANALYSIS (March 2016)
• PROJECT HOME program
• 333 West Madison Street, Waterloo Riverwalk Redevelopment - Hawthorn & Stone Inc. 28 Unit Assisted Living Facility and Five 16 Unit Market-Rate Multi-Family Dwellings.
- Plans submitted 10/20/2015
- Certified Survey Map, Assisted Living Plans, Multi Family Plans (note: large PDFs files)
• 203 East Madison Street Concept Plan for Public Trailhead/Parking Lot (Community Development Authority)
- Community Development Authority Concept Plan
- Site Photo
• 217 North Monroe Street, Monroe Street Apartments, Monroe Street Apartments LLC
- Project Summary
• 333 Portland Road, facilitating private sector redevelopment of 17 acre industrial site (on-going)
• Commercial Avenue Expansion, facilitating private sector development and job growth in Tax Incremental District #3 (on-going)
• Fiber Optics/WI-FI Research Team, an ad-hoc group devoted to maximizing the potential of existing fiber optics in Waterloo, Wisconsin
- Waterloo Broadband Strategy & Relevance to Economic Development
Learn More -- Waterloo Economic Development:
For additional information -
Mo Hansen, Clerk/Treasurer
City of Waterloo -- Emergency Government Contacts:
Chief of Police
Public Works Director
Bob moved to Waterloo in 1983 and was elected to the Waterloo City Council in 1984 as an Alderman from Ward 1. During his time as an Alderman, he served on many committees including Public Safety and Finance (as the Chair). Bob also served as the citizen representative for the Plan Commssion, was a Volunteer on the Waterloo Fire Department and Emergency Medical Services as well as on the Board of Trustees. Bob was elected Mayor in 2007 and is currently serving his third term in that capacity.
In 2003, Bob retired from the Wisconsin State Patrol after 22 years serving as a Motor Vehicle Inspector and State Trooper. Bob also was an instructor at the Wisconsin State Patrol Academy in traffic radar and VASCAR speed computer operations. He's a licensed pilot and was able to use that license with the State Patrol flying the air support unit for 16 years.
Since retirement, he enjoys cooking, golf, and spending time with his grandchildren. He's been married to his wife Karen for 34 years and together they enjoy couple's bowling.
Statement from the Mayor
As Mayor of the City of Waterloo, I welcome you to our web site, and thank you for visiting us. From our charming neighborhoods to our variety of shops, our schools and pristine parks to our community service and inherent volunteerism, Waterloo has something for everyone to discover and enjoy.
Please feel free to contact me by phone (478-3025) or e-mail: firstname.lastname@example.org
Mayor Bob Thompson
The City of Waterloo intends to become a Green and Healthy Community. Being a Green and Healthy community means taking a system-wide perspective for resolving community issues and promoting community growth and health. The color green is symbolic of growth.
View our Comprehensive Plan for the City of Waterloo.
Comprehensive Plan Maps
Waterloo Police Department
136 N. Monroe St
Waterloo, Wi. 53594-1125
Ph. (920) 478-2343
Fax (920) 478-4746
The goal of the Waterloo Police Department is to enhance the quality of life in the City of Waterloo by working cooperatively with the public to enforce the law, preserve the peace, reduce the fear of crime, and provide a safe environment for all citizens.
The Waterloo Police Department provides 24 hour coverage to the Community. The Police Department is composed of 8 full time Officers, 4 part time officers, and an administrative assistant. For equipment, we have 3 squad cars (2 marked and 1 unmarked), 2 bicycles, and a speed board.
Although the City of Waterloo provides its citizens with 24-hour police protection, the Office is only staffed Monday through Friday from 7:00 a.m. to 3:30 p.m (Weekends and Holidays excluded). Forms, bicycle licenses and other general information can only be accessed at our office during these hours. After these business hours and when our office is not staffed, non-emergency calls are forwarded to the dispatch center at the Jefferson County Sheriff's Department. Non-emergency information is then relayed to the officers on duty.
The City of Waterloo is serviced by an enhanced 911 emergency phone system. This number is only to be used in the case of an emergency. When dialing 911 your call is answered by a dispatcher at the Jefferson County Sheriff's Department. After obtaining your information, the dispatch center will relay your call for emergency assistance to the Waterloo Police Department. When your call is answered, the dispatcher is provided with on-screen information that includes your telephone number, name and address. This provides Law Enforcement with valuable information should your call be disrupted.
The City of Waterloo Police Department maintains a fax machine. Documents can be faxed to our department at 920.478.4746. You can also email messages to the Department at email@example.com.
The Board has its first meeting in May. Subsequent hearing dates are dependent on the number of appeals brought to the Board.
Dates for 2014 are as follows: OPEN BOOK is [to be determined...] from 11:00 a.m. to 1:00 p.m. and BOARD OF REVIEW is [to be determined...] from 2:00 p.m. to 4:00 p.m. Please call City Hall for more information: 920.478.3025 or email firstname.lastname@example.org.
The Board of Review consists of citizens appointed by the Mayor and confirmed by the Common Council. The Board of Review is responsible for correcting any assessment errors. It conducts its hearings in a manner similar to a court.
The Board has its first meeting in May. Subsequent hearing dates are dependent on the number of appeals brought to the Board.
You may wish to consider the following as you prepare for your hearing:
All evidence must be given as sworn, oral testimony. You or your agent must attend the hearing if you wish your evidence to be considered. You should be prepared to explain to the board what you think your property is worth and why.
You must present evidence to support your estimate of market value. This evidence must be either: A recent sale of your property, if any. Bring written proof, such as a closing statement or real estate transfer return to substantiate the date and amount of the sale. Recent sales of similar properties in your neighborhood, if any. Bring written proof substantiating the amount and date of sale. List specific reasons or factors showing the assessment is in error. Bring written evidence when possible, such as cost estimates for repairs and the like.
Be prepared to show how recent sales of similar properties compare to your property if you present them as evidence; for example, style, square footage of house, lot size, number of rooms, condition, exterior wall constructions, etc. Written appraisals by qualified experts should be accompanied by oral testimony from those witnesses.
An appraiser from the Assessor's Office will present evidence related to the market analysis performed on your property. You should contact the appraiser prior to the hearing to exchange information.
The Board will determine the market value of your property based on the evidence presented. A written notice of the Board's decision will be mailed to you after the hearing. Appeal from the Board of Review decision is to the Circuit Court. Generally property owners who wish to appeal to Circuit Court seek assistance from someone knowledgeable in the preparation of legal documents. The Circuit Court decision may also be appealed to the State of Wisconsin Court of Appeals. You may also appeal the Board of Review's determination to the Wisconsin Department of Revenue. For more information on the Board of Review process, go to: Board of Review, State of Wisconsin Department of Revenue.
The Waterloo Department of Public Works has four full-time employees. Their work includes routine day-to-day operations needed to keep the City of Waterloo running smoothly and looking clean.
Wood chipping service has resumed. If you would like to receive wood chips (free!) please contact the Public Works Department at their contact information below.
Trash is picked up weekly in Waterloo on Fridays by Advanced Disposal. If a holiday falls within the week, trash pick-up will be on Saturday. You will need to have your trash and recycling containers to the curb by 6:00am.
Recycling is picked up every two weeks. Homes that are west of North Monroe Street and south of East Madison (not including Madison) are picked up on A weeks; homes that are east of North Monroe Street and north of East Madison (including Madison) are picked up on B weeks. See the calendar you received with your property taxes or request a copy from City Hall. If a holiday falls within the week, trash and recycling pick-up will be delayed until Saturday. Holidays include Thanksgiving Day, Christmas Day, New Year's Day, Memorial Day and Labor Day.
Director of Public Works
Trash is picked up weekly in Waterloo on Fridays by Advanced Disposal. If a holiday falls within the week, trash pick-up will be on Saturday. You will need to have your trash and recycling containers to the curb by 6:00am. There should be at least 1 foot clearance between the container and any obstacle such as bushes or buildings.
Recycling is picked up every two weeks. Homes that are west of North Monroe Street and south of East Madison (not including Madison) are picked up on A weeks; homes that are east of North Monroe Street and north of East Madison (including Madison) are picked up on B weeks. See the calendar you received with your property taxes or request a copy from City Hall.
If a holiday falls within the week, trash and recycling pick-up will be delayed until Saturday. Holidays include Thanksgiving Day, Christmas Day, New Year's Day, Memorial Day and Labor Day.
If you have a large item or appliance to be picked up, please contact Advanced Disposal at 800.248.2373 and arrange a date for pick-up. Many electronic devices are banned from landfills now (computers, DVD Players, microwaves, etc.) and need to be disposed of properly. Call City Hall 920.478.3025 or Waterloo Utilities 920.478.2260 for disposal information.
Pick-up of large items or appliances:
920.478.3025 or 920.478.2260
Waterloo's Municipal Service Provider
The Waterloo Regional Trailhead (WRT) is a park located in Waterloo, Wisconsin, which officially opened to the public on December 14, 2013. The mission of the WRT is to connect people to the land through recreation, conservation, and tourism; promote an active and healthy lifestyle; and serve as an engine for economic development fueled by recreation and tourism. In part, the WRT serves as a community park to the city of Waterloo. An interpretive center combined with the grounds provide the community with opportunities to host community events, private parties, and educational programs.
The WRT is among a series of natural areas within the Glacial Heritage Area, and the purpose of the Trailhead is to serve as a gateway to the Glacial Heritage Area. Located in Jefferson County and surrounding areas, the Glacial Heritage Area is a network of parks, wildlife and natural areas, and historic and cultural sites that are connected to each other, as well connected to nearby cities and villages, by trails and waterways - like pearls on a string. The Waterloo Regional Trailhead and the rest of the sites within the Glacial Heritage Area are prime locations for recreation, whether it be bicycling, canoeing, paddling, cross-country skiing, snowshoeing, horse-back riding, or wildlife viewing.
To learn more, contact (920) 478-3025 or email email@example.com.
Youth Center Director
Anyone looking to get rid of some items from your home due to remodeling, cleaning out, etc? The center is on the hunt for a counter top, wood boards, bar stools, pizza oven, and a small fridge.
We are also looking for 7th and 8th grade kids who would like to volunteer working with the elderly at a facility here in town. An hour or two a week would be just fine. If interested, please contact the Youth Center Director.
Waterloo Community Access TV began in 1980. Bill Wendt was the original Director. Alderman Robert Thompson (Ward 1) was instrumental in supporting WCATV politically and through volunteer hours.
WLOO CATV is funded by franchise fees paid by whichever cable company provides services to the area. These fees are mandated by state statute. They are paid into a segregated account, for the sole use of the station. No tax dollars are used to fund the station.
Several cable companies have come and gone but the service has been continuous and franchise fees keep coming in.
The WLOO CATV Board is the statutory supervisory body for the station. The Program Director runs the station and arranges programming. The Director is co-administrator of the Waterloo Community Website.
We tape and air many community events. Examples include: City Band, Wellness Wednesdays, and sporting events.
WLOO CATV owns the Waterloo Community website. Website members pay a modest subscription fee. Website members must be organizations dedicated to the public benefit and agree to abide by the website Policies and Procedures.
Our sponsors donate money or other resources to support local public access programming. Donations may be for a specific program or for public access in general. We appreciate our sponsors and we recognize them in the following ways: logos on programs and special mention on program.
Waterloo’s Comprehensive Plan is a model of green and healthy community planning. It was created from the values of area residents.
Community residents respect their environment and work to take care of it. Leading edge dairy farming technology, organic farms, and prairie restoration are some of the environmentally friendly land uses practiced by rural residents.
The City of Waterloo has been a Tree City for over 13 years. Waterloo Utilities, the local utility, is a member of WPPI, a member owned non-profit utility company which uses and promotes using renewable energy resources. Waterloo Utilities has an on-site geothermal plant which generates some of its power.
Physical fitness and outdoor recreation is a core value of residents of all ages and from all walks of life. Outdoor sports, biking and fitness walks are popular within urban areas.
Bike races and marathons, hunting, fishing, canoeing, bird watching, and Nature walks are enjoyed by many residents and tourists in the countryside.
The Maunesha River, Waterloo Wildlife Area, Garman Nature Preserve, Faville Grove Sanctuary, and the Mud Lake Wildlife Area are a few of the treasured natural areas enhancing the landscape in and around Waterloo. The Glacial Drumlin trail, Trek 100, and Tyranena Bike races draw thousands of bicycling enthusiasts to the area.