View Contact Info
How to Reach Us
The goal of the Waterloo Police Department is to enhance the quality of life in the City of Waterloo by working cooperatively with the public to enforce the law, preserve the peace, reduce the fear of crime, and provide a safe environment for all citizens.
The Waterloo Police Department provides 24 hour coverage to the Community. The Police Department is composed of 8 full time Officers, 4 part time officers, and an administrative assistant. For equipment, we have 3 squad cars (2 marked and 1 unmarked), 2 bicycles, and a speed board.
Although the City of Waterloo provides its citizens with 24-hour police protection, the Office is only staffed Monday through Friday from 7:00 a.m. to 3:30 p.m (Weekends and Holidays excluded). Forms, bicycle licenses and other general information can only be accessed at our office during these hours. After these business hours and when our office is not staffed, non-emergency calls are forwarded to the dispatch center at the Jefferson County Sheriff's Department. Non-emergency information is then relayed to the officers on duty.
The City of Waterloo is serviced by an enhanced 911 emergency phone system. This number is only to be used in the case of an emergency. When dialing 911 your call is answered by a dispatcher at the Jefferson County Sheriff's Department. After obtaining your information, the dispatch center will relay your call for emergency assistance to the Waterloo Police Department. When your call is answered, the dispatcher is provided with on-screen information that includes your telephone number, name and address. This provides Law Enforcement with valuable information should your call be disrupted.
The City of Waterloo Police Department maintains a fax machine. Documents can be faxed to our department at 920.478.4746. You can also email messages to the Department. If you know the officer you would like to send an email directly to, all officers' emails are listed below. If you are trying to reach someone not listed, send the email and it will be routed to the appropriate personnel.
Click here to email the Police Department